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FAQs
How far in advance can I book?
Our reservations are released on a rolling 30-day schedule each morning at 11am.
What is your cancellation policy?
Cancellations or party-size reductions with less than 24 hours advance notice will incur a $25/person fee.
You can make any modifications, changes, or cancellations on RESY up to 24 hours in advance without incurring a cancellation charge.
I have a patio reservation - what if it rains?
Outdoor patio dining is contingent on the weather.
In case of unfavorable conditions, we will reach out to reschedule or cancel your reservation.
**We cannot guarantee seats in the dining room or at the bar due to other pre-existing reservations for those seats.**
If there is availability in the dining room or the bar, we will offer to relocate your party indoors.
We are also happy to assist you to reschedule for another day.
What is your maximum party size?
Due to our cozy space at Pascual, we are able to host groups of up to 6 guests. Groups of 7 or more members, may contact steffani@thepopalgroup.com to be connected to our private events coordinator.
We can get you all the details of how to create a special experience at Pascual that is curated to your party.
Shoot us an email at steffani@thepopalgroup.com
Why is a service charge added to my bill?
You will see a 20% service charge as a line item on your bill for our team both in the kitchen & the dining room. This goes to help pay & supplement base wages, health insurance & employee benefits. We believe this model creates better equity & stability for all employees across the kitchen & dining room.
Any additional gratuity paid on the evening of your meal is at the discretion of each guest & is not required.
Why is there a time limit?
Bookings are scheduled as a 2-hour experience in order to be able to honor the next guests' reservations.
Can dietary requirements be accomodated?
Please note any allergies on your reservation.
Please notify us of any & all dietary restrictions or allergies.
While we may be able to accommodate some, we will not be able to do so without 72 hours prior notice.
Please let us know as soon as possible!
Do you allow walk-ins?
The more, the merrier!
That being said, we are a cozy spot that tends to book up in advance so reservations are highly encouraged.
Our current availability is always accessible via RESY.
Is there a dress code required for Pascual?
Come as you are!
We are a neighborhood neo-mexican restaurant that can be the backdrop for a casual night out, a gathering of friends exploring our menu & wine offerings, or a luxurious meal before a night out while dressed in your finest.
Are kids & babies welcome?
Of course!, but please include them in the total number of guests on your reservation so have the correctly sized table for your party.
We do not have space for strollers in the dining room, but can store them for you while you enjoy your meal. Please note if you will need a highchair as we only have a couple in our limited space & they cannot be added on to the ends of tables.
Are you dog friendly?
We welcome friendly & well-behaved pups on our patio with gusto!
Do you offer valet parking?
We do not have valet parking.
We recommend that guests parallel park on one of the neighboring side streets.
Additionally, there are paid spaces available via SpotHero behind our restaurant.
I wasn’t able to secure a booking for my preferred date, how can I join your waitlist?
Absolutely!
To join our waitlist on RESY, simply click "NOTIFY" on your preferred date, and the website will guide you from there. If a spot becomes available, an instantaneous notification will come your way!
May we bring a cake for a special occasion?
If you would like to bring a cake or outside dessert, you may do so. Please note that there is a Cake Cutting Fee of $7.50/person.
Do you have a corkage fee?
We do indeed. We welcome you to bring wines from your cellar that we do not feature on our wine list; up to 2 bottles ($50 each) or 1 magnum ($100).
Are you hiring?
We're always recruiting passionate & talented individuals to join our kitchen or dining room teams and develop their careers with Pascual - simply send your CV and a cover letter to info@pascualdc.com
For more information on current opportunities with our team, please check out Culinary Agents.
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